Colour Match
Can't decide? Don't worry our team is here to help.
Important: Please note that this product is currently only available for pre-order, this means it can take between 7-10 days to arrive. For more information please refer to our Shipping & Returns below and our Terms & Conditions.
Product Specifications
• Length: 18 inches
• Weight: 140 grams per set
• Pieces: 3 wefts
• Hair Type: 100% Remy human hair
• Hair Grade: Double drawn
• Attachment: Invisible clip system
• Heat Styling: Suitable for curling and straightening
• Colouring: Can be toned or coloured professionally
Set Includes
• 2 x 11” wefts (4 clips each)
• 1 x 8” weft (3 clips)
We aim to dispatch all orders promptly to ensure a smooth and reliable delivery experience.
Pre-order notice:
All hair extensions are currently available on a pre-order basis to ensure the highest quality selection and preparation for every order.
Please allow approximately 7–10 working days for dispatch and delivery.
Each order is carefully prepared, quality checked, and packaged to our standards before leaving us. We’ll keep you updated every step of the way.
Processing Times
Orders are typically processed within 1–3 working days. During peak periods or collection launches, processing times may be slightly extended.
Delivery
Shipping options and estimated delivery timeframes are calculated at checkout based on your location and selected service.
Once your order has been dispatched, tracking details will be sent via email so you can follow your delivery.
⸻
Returns & Exchanges
Due to hygiene regulations and the professional nature of our products, we operate a strict returns policy on all hair extensions.
We can only accept returns if:
* The hygiene seal / security tag remains fully intact
* The hair has not been removed from its original packaging
* The product has not been worn, installed, cut, coloured, washed, or altered in any way
For hygiene reasons, we cannot accept returns on any hair where the seal has been broken or removed. This policy is non-negotiable.
⸻
Faults or Order Issues
If you believe you have received a faulty item or incorrect order, please contact us within 48 hours of delivery with clear images so our team can review and resolve the issue promptly.
⸻
Shade Support
If you are unsure on colour selection, we strongly recommend using our Colour Match Service prior to purchasing, as we cannot accept returns based on shade mismatch once the hygiene seal has been removed.
Can't decide? Don't worry our team is here to help.
With the correct aftercare, Remalisse hair extensions can last 9–12 months or longer. Longevity depends on maintenance, aftercare, and how frequently heat is used.
As the hair is 100% human Remy hair, it can be toned or darkened if needed.
However, we do not recommend lightening the hair, as this can compromise its quality. We always advise consulting a professional stylist before any colouring services.
Please note that any form of colouring — including toning or darkening — may reduce the overall lifespan of the hair.
Yes — the hair can be styled using heat tools.
We recommend using a low to medium heat setting and always applying heat protection to maintain the condition and longevity of the hair.
The best method depends on your hair type, lifestyle, and desired result.
If you’re unsure, we recommend consulting your stylist or contacting us for guidance to ensure the most suitable method is chosen.
We recommend matching your extensions to the mid-lengths and ends of your natural hair.
You can use our digital colour chart or contact us for support. For the most accurate match, we recommend purchasing a colour swatch before ordering.
Following the correct aftercare routine is essential to maintain the quality and lifespan of your extensions.
Please refer to our full aftercare guide for detailed instructions.
Yes — however, we recommend washing only when necessary (typically every 7–10 days) using a sulphate-free shampoo and conditioner.
Always avoid applying conditioner to the bonds or tapes.
When applied and maintained correctly by a professional, hair extensions should not cause damage to your natural hair.
Regular maintenance and correct aftercare are essential to keep both your natural hair and extensions in good condition.
Yes — maintenance appointments are required every 6–8 weeks depending on the method used.
This ensures the extensions remain secure, comfortable, and in good condition.
Yes — Remalisse hair extensions are suitable for both professional stylists and clients, designed to deliver consistent results across all methods